Privacy Policy

1. Introduction

Avyanta Commerce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website avyanta.com or use our services. This policy is compliant with the Information Technology Act, 2000 of India and the General Data Protection Regulation (GDPR) for our EU visitors.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
• Account Information: Username, password, and profile preferences when you create an account.
• Order Information: Products purchased, order history, and transaction details.
• Technical Information: IP address, browser type, device information, operating system, and cookies.
• Usage Data: Pages visited, time spent on site, click patterns, and referral sources.

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Communicating order updates and shipping notifications
• Providing customer support and resolving disputes
• Sending promotional emails and newsletters (with your consent)
• Improving our website, products, and services
• Preventing fraud and ensuring security
• Complying with legal obligations under Indian law

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site, and deliver personalized content. You can manage your cookie preferences through our cookie consent banner or your browser settings.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly (e.g., cart functionality, authentication).
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment gateways, shipping partners, and email service providers who help us operate our business.
• Legal Authorities: When required by law, court order, or government regulation under the IT Act, 2000.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order and transaction data is retained for a minimum of 7 years as per Indian tax regulations.

8. Your Rights

Under Indian and EU data protection laws, you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal obligations).
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Opt out of marketing communications.

To exercise these rights, contact us at avyantacommerce@gmail.com.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Avyanta Commerce
Email: avyantacommerce@gmail.com
Phone: +91 89239 97439
Address: India