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Our Promise

At Avyanta Commerce, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a simple and straightforward return process. You can return any item within 7 days of delivery for a full refund or exchange.

7-Day Return Window

Count starts from the day your order is delivered. No questions asked.

What Can Be Returned

Eligible for Return

  • Items in original condition
  • Unused and undamaged products
  • Items with original packaging
  • Products with tags intact
  • Defective or damaged items
  • Wrong item delivered

Not Eligible

  • Items used or worn
  • Products without original packaging
  • Items damaged by customer
  • Custom or personalized orders
  • Items returned after 7 days
  • Gift cards and vouchers

How to Return

1

Initiate Return

Contact us via email at avyantacommerce@gmail.com or WhatsApp at +91 89239 97439 within 7 days of delivery. Share your order ID and reason for return.

2

Pack Your Item

Securely pack the item in its original packaging with all tags and accessories. Include a copy of your invoice or order confirmation.

3

Schedule Pickup

Our team will arrange a reverse pickup from your address at no extra cost. You will receive a confirmation with the pickup date and time.

4

Refund or Exchange

Once we receive and inspect the item, your refund will be processed within 5-7 business days to your original payment method. For exchanges, the new item will be shipped promptly.

Refund Details

Refund Timeline

Refunds are processed within 5-7 business days after we receive the returned item. The actual credit to your account may take an additional 2-5 business days depending on your bank or payment provider.

Refund Method

Refunds are always credited back to the original payment method used during purchase. For COD orders, refunds are processed via UPI or bank transfer.

Shipping Charges

For eligible returns, reverse pickup and refund processing are completely free. Original shipping charges (if any) are also refunded.

Product Exchange

Want a different size, color, or design? We offer easy exchanges on eligible items within the 7-day window.

  • Exchanges are subject to product availability.
  • If the requested item is out of stock, a refund will be issued instead.
  • Price differences (if any) will be adjusted during the exchange process.
  • Exchange shipping is free for all eligible orders.

Damaged or Defective Items

Received a damaged or defective product? We sincerely apologize. Please reach out to us immediately with photos of the damaged item and packaging. We will arrange a free replacement or full refund at no extra cost.

Still Have Questions?

Our support team is happy to help with any return or exchange queries.

Contact Support